Salesforce-AI-Specialist퍼펙트최신버전덤프샘플, Salesforce-AI-Specialist완벽한덤프

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Salesforce Salesforce-AI-Specialist 시험요강:

주제	소개
주제 1	Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
주제 2	Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
주제 3	Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
주제 4	Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
주제 5	Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

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Salesforce-AI-Specialist퍼펙트 최신버전 덤프샘플 완벽한 덤프데모문제

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최신 AI Associate Salesforce-AI-Specialist 무료샘플문제 (Q152-Q157):

질문 # 152
Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster.
The team wants to understand the criteria used by the copilot to match opportunities.
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?

A. Matched opportunities have a status of Closed Won from last 12 months.
B. Matched opportunities were created in the last 12 months.
C. Matched opportunities are limited to the same account.

정답：A

설명：
WhenEinstein Copilot for Salesmatches similar opportunities, one of the primary criteria used is whether the opportunities have astatus of Closed Wonwithin thelast 12 months. This is a key factor in identifying successful patterns that could help close current deals. By focusing on opportunities that have been recently successful, Einstein Copilot can provide relevant insights and suggestions to sales reps to help them close similar deals faster.
For more information, reviewSalesforce Einstein Copilot documentationrelated toopportunity matching and sales success patterns.

질문 # 153
Universal Containers is rolling out a new generative AI initiative.
Which Prompt Builder limitations should the AI Specialist be aware of?

A. Custom objects are supported only for Flex template types.
B. Rich text area fields are only supported in Flex template types.
C. Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.

정답：A

설명：
ThePrompt Builderin Salesforce has some specific limitations, one of which is thatcustom objects aresupportedonly for Flex template types. This means that users must rely on Flex templates to integrate custom objects into their prompts.
* Option A: While rich text area fields have certain restrictions, this does not pertain to the core limitation of integrating custom objects.
* Option B: Updates and creations for prompt templates are indeed recorded in the Setup Audit Trail, so this statement is incorrect.
* Option C: This is the correct answer as it reflects a documented limitation of the Prompt Builder.

질문 # 154
An AI Specialist is creating a custom action in Einstein Copilot.
Which option is available for the AI Specialist to choose for the custom copilot action?

A. SOQL
B. Flows
C. Apex trigger

정답：B

설명：
When creating acustom actionin Einstein Copilot, one of the available options is to useFlows. Flows are a powerful automation tool in Salesforce, allowing the AI Specialist to define custom logic and actions within the Copilot system. This makes it easy to extend Copilot's functionality without needing custom code.
WhileApex triggersandSOQLare important Salesforce tools,Flowsare the recommended method for creating custom actions within Einstein Copilot because they are declarative and highly adaptable.
For further guidance, refer toSalesforce Flow documentationandEinstein Copilot customization resources.

질문 # 155
A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Einstein Copilot capability helps the agent accomplish this?

A. Generate a Knowledge article based off the prompts that the agent enters to create steps to cancel flights.
B. Invoke a flow which makes a call to external data to create a Knowledge article.
C. Execute tasks based on available actions, answering questions using information from accessible Knowledge articles.

정답：A

설명：
In this scenario, the Einstein Copilot capability that best helps the agent is its ability to execute tasks based on available actions and answer questions using data from Knowledge articles. Einstein Copilot can assist the service agent by providing relevant Knowledge articles on canceling and rebooking flights, ensuring that the agent has access to the correct steps and procedures directly within the workflow.
This feature leverages the agent's existing context (the travel itinerary) and provides actionable insights or next steps from the relevant Knowledge articles to help the agent quickly resolve the customer's needs.
The other options are incorrect:
B refers to invoking a flow to create a Knowledge article, which is unrelated to the task of retrieving existing Knowledge articles.
C focuses on generating Knowledge articles, which is not the immediate need for this situation where the agent requires guidance on existing procedures.
Reference:
Salesforce Documentation on Einstein Copilot
Trailhead Module on Einstein for Service

질문 # 156
Amid their busy schedules, sales reps at Universal Containers dedicate time to follow up with prospects and existing clients via email regarding renewals or new deals. They spend many hours throughout the week reviewing past communications and details about their customers before performing their outreach.
Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?

A. Einstein Copilot Action: Draft or Revise Sales Email
B. Einstein Copilot Action: Find Similar Opportunities
C. Einstein Copilot Action: Summarize Record

정답：A

설명：
For sales reps who need to draft personalized emails based on previous communications, the AI Specialist should recommend theEinstein Copilot Action: Draft or Revise Sales Email. This action uses AI to generate or revise email content, leveraging past successful communications to create personalized and relevant outreach to prospects or clients.
* Find Similar Opportunitiesis used for opportunity matching, not email drafting.
* Summarize Recordprovides a summary of customer data but does not directly help with drafting emails.
For more information, refer toSalesforce's Einstein Copilot documentationon standard actions for sales teams.

질문 # 157
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Max Tate Max Tate

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Salesforce-AI-Specialist퍼펙트최신버전덤프샘플, Salesforce-AI-Specialist완벽한덤프

Salesforce Salesforce-AI-Specialist 시험요강:

Salesforce-AI-Specialist퍼펙트 최신버전 덤프샘플 완벽한 덤프데모문제

최신 AI Associate Salesforce-AI-Specialist 무료샘플문제 (Q152-Q157):

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